On Mondays I like to begin by catching up on weekend emails and requests and then plan my week ahead as best as possible. As I am based in the hotels, I am also on hand to assist with guests where I can.
On Tuesdays I’m based in Maldron Kevin Street. I will meet with the team and make sure the GM has everything they need. We will hold monthly sales and revenue meetings to ensure we are on track with targets, and we will also look ahead at the following month’s requirements.
On Wednesdays I split my day between Maldron Parnell Square and Maldron Kevin Street. As you can see my job involves quite a lot of driving which can be difficult with the congestion in Dublin City Centre.
On Thursday I spend a full day in Maldron Smithfield and it will be more revenue meetings and making sure my figures are up-to-date. I will also follow-up on enquiries – for example there is a lot of construction taking place in Dublin so we get a lot of requests for corporate rates for workers spending the week in Dublin.
On Fridays I am split between Maldron Parnell Square and Maldron Kevin Street and on top of my usual duties I will make sure I’m on top of all my paperwork. While no two days are the same in Dalata, we are a very structured company when it comes to reports etc.
I am the Cluster Sales & Marketing Manager for three Maldron Hotels in Dublin, Parnell Square, Kevin Street and Smithfield. Ultimately my job involves ensuring the GM in each hotel has everything they require from me.
I get up at 6.30am and like to be at my desk for 8am. That first hour is for me to answer emails, plan my day and have a coffee. I’m someone who likes to be fully prepared for the working day and I know that once 9am comes, the phones begin ringing, the emails start flying and the requests come thick and fast so I like to be ready.
The people. Dalata is a very people-focussed business and although we have 5,000 employees it feels like a little family. It is the people who make my job so much easier and I have to say we really do have some brilliant people right across the company.
It is quite unusual for one person to manage three hotels like I do. Historically we would have had a manager in each. Therefore, it is a challenge to ensure each hotel gets the same treatment and focus from me. It’s important for me to strike the right balance between all of the hotels.
I don’t think there is such a thing as a normal day in Dalata, every day is so different. But one thing Dalata does brilliantly is the opportunity the company provides for our people to learn new skills and develop their careers. At the minute I am taking part in the Activate Programme which is brilliant and I have been able to go on social media and marketing courses.
I have an obsession for international politics. No matter if it’s Northern Ireland, France, the U.S or Ireland, I am obsessed. My grandfather was involved in politics and there would always have been politicians calling at my home so I think my interest stems from there. If I’m on holiday I always like to try something new – I do like to try new adventures when I’m visiting somewhere.