The first thing we look at on a Monday morning are the results from the weekend. This allows us to see if the revenue we generated on Friday, Saturday and Sunday is the same as we forecast and work out if adjustments need to be made for the week ahead.
I would then meet with the HR Manager and the Deputy General Manager to go through payroll and there could be a multitude of things that come up during the course of this meeting.
Tuesday is a day for reviewing Purchase Orders (POs) raised in the last week and making sure we are still in line with our budgets.
I send the weekly forecast to central office on Wednesday. There is also work in the background to see where we are for this month and our projections for the next two months. I will also have a meeting with the hotel’s General Manager to evaluate if we need to make adjustments based on forecasts and results to date.
This is when we do a review of our systems to see what we have forecast for the next five weeks and review the payroll costs to see if we can adjust it, or if it will increase when we do our next weekly forecast.
The end of the working week will see me sit down with my Accounts Assistant and do a review of our debtors. This review will show how they are getting on with all the debtors and, if there are any problems, we can discuss how best to resolve them. In certain cases I may need to step in to help resolve any difficulties they are encountering.
As the hotel’s Financial Controller my primary function is to ensure the hotel is operating efficiently and to provide financial insight and advice so that everything is looked at with that sort of financial overview. I also provide training for staff so they can appreciate the financial side of the business and how different measures impact budgets within the properties.
My alarm goes off about 6:30am and that’s me up – we have just had a child in the last three to four months, so I get to play with them for a bit before heading out the door. I aim to be at the hotel for between 8:30am and 9am but I would probably be on the Luas checking and answering emails before then, so I am ready to go when I sit down at my desk.
The variety – every day is different and brings a new challenge. There is never one week that is the same as the last. This job has me doing a variety of different things and the opportunities it provides are tremendous.
That changes from time to time, but at the moment it is getting and retaining good staff and ensuring they are trained up. Then they are ready to go on to their next role and the cycle starts again. There is always the challenge of bringing everyone along with you as you make the necessary changes required for the business.
My favourite day of the week would have to be Friday, it is the culmination of the week and you have got through most of what you wanted to get done and are getting towards the weekend.
I love spending time with my family – as I said we’ve recently had a baby and just watching them grow and playing with them has been amazing. Aside from that, I am a big sports fan and love watching anything sports related. I am a massive Celtic supporter and try to watch them all the time. These days I tend to watch them on TV but when I was the Financial Controller for the Maldron in Glasgow I would have tried to get to Celtic Park as often as possible.
Lauren O’Sullivan on the best phone call of her life and how everything happens for a reason